Home » Client Testimonials

"This book is a road map for communicating effectively on all levels. It's a message we should all strive to incorporate into our daily lives."
Bill Marriott - CEO, Marriott International

"I used Steven Gaffney's communication strategies to win a $20 million contract that we had previously lost.."
Allison Rosen, Deputy Group Manager

“Steve’s program and style held a room of senior managers attentive and interested for 4.5 hours – straight. The lessons and techniques learned in that one session have turned around a number of client relationships that are critical to our success as a Team and as a Company. His post-program availability has been highly valued – especially as “emergency room” conditions have required refresher advice on tactics for specific situations.”
Christopher P. Augustin, Managing Director, A Global Financial Institution

"Steven's positive attitude and delivery style in his seminars allows him to be able to reach people who I thought were alone on an island, never to be saved. His approach is fantastic!"
Kathy Kerchner, VP, Finance & Business Operations, Lockheed Martin Electronic Systems

"Throughout my career as an event planner I have had the privilege of working with some of the finest speakers available in the world. Never has a guest speaker connected with an audience the way that Steven Gaffney connected with our group. His work is topical and essential to any relationship. I can hardly think of a more important lesson topic for corporate management then honest communication; and I can certainly not think of a more qualified person to deliver the message then Steven Gaffney. "
Jan Avant, Membership Director, Anthony Robbins Platinum Partnership

"One of the best seminars I have attended over the past 15 years"
Randall Wright, Division Manager

Steven was the best speaker at our conference! We had a couple of great speakers but no one moved me like he did. I was able to put into practice the strategies he taught us immediately.
Patty Ryan, PhD, RN, AOCN, Abraxis Oncology

"Steven is an excellent presenter and coach. The Open & Honest Communication System course is hands on, creates a can do environment, and offers practical tools to become an effective communicator at work and also at home."
Ian Springett, Vice President and CFO, BP America Inc.

"Steven's presentation was timely, informative and serves as a valuable basis for effective communications within our Organization. Participant feedback has been very positive."
Tim Harris, Vice President, Human Resources, Raytheon

"Steven is a very dynamic speaker. He kept our VPs and Directors engaged and provided them with valuable takeaways."
Christian Mari, General Manager, The Mayflower Hotel

"I attended Steve’s course “The Fish Isn’t Sick… The Water’s Dirty” back in January 2001”. Since that time, I have referred to not only what I learned in the course, but the reference manual (which I still keep on top of my desk four years later) in my day-to-day communications. Steve’s guidance on everyday communication has helped me get to my point quickly and deal with communication issues much more effectively. I am always recommending to my friends and colleagues to read his books and attend his seminars."
Christopher Cobb, Vice President, SAIC

The Gaffney techniques have really saved our people a lot of time. Being honest, direct and to the point with others when issues arise; not wasting time reacting to hearsay; acknowledging emotion; and other techniques have saved our people hours of time and relieved some of their day to day stress in the workplace.
James Muehring, SPHR, HR Director, SAIC

"Your seminar at the Menttium forum on "Just be Honest" was very impactful to be a part of. Instead of getting engrossed in your presentation I decided at the onset to watch the reaction around the room in order to assess your success in delivering your message. What I saw will stay with me for life. You clearly struck a cord with all the participants in your message that honest communication is a guiding principal in life both personal and in business."
Diane Lambert, Director of Training and Development, Entertainment Publications, Inc.

"The most effective, empowering communications class I've ever taken... This class enables you to speak in a very non-threatening way while at the same time allowing you to feel as if you are totally in control."
Robin Williams, Senior Support Analyst

"Steven was unbelievably fantastic! He was so prepared and really put himself in the shoes of the group and all the pressures that we experience. We wanted more time with him! The group uses the communication strategies on a daily basis and are more prepared for difficult situations and conversations."
Renee Davis, Manager

"Fantastic! This will probably change my life and relationships forever! Keep on doing exactly what you are doing!"
Randy Wong, Photographer

"Before the course, I was expecting impractical, touchy-feely information. After the course, I was extremely pleased because we learned very practical methodologies that are useful both at work and at home. I have noticed palpable results from the course participants. They now prepare for difficult conversations and are able to breach sensitive issues with teammates... The staff will be more effective at work and their home lives will be enriched as well."
Patrick David, Acting Director

"I found this program to be very encouraging and eminently practical. Our whole life is about relationships. This course will be greatly helpful in solidifying our relationships with everyone around us. It's more than a work thing... it's a life thing."
Craig Amundson, APM-SDE

"Steven is a miracle worker! The communication tactics and skills that Steven taught our group has created a common language and has addressed issues that I never thought in a million years could have been resolved. The seminar has significantly improved our team spirit, productivity and customer service."
Cyndi Urbano, Division Manager Corporate Creative Services

"One of the best classes I have attended. I will be able to have more honest and meaningful talks with the people in the office. I will be able to use these techniques to clear up some of the issues that have been outstanding."
Matt Bogart, Security Specialist

"This program is excellent and needs to be presented to group organizations to build better understanding and communication."
Ines Sander, Office Management Assistant

"Great system that is worth taking the time to implement!"
Janice Ausby, Associate Director

Email us for more information: honest@stevengaffney.com