Why Steven Gaffney
Drive Powerful Change
Communication is the root of most organizational problems. Healthy teams are possible; together we'll help you get there.
"As a business leader with years of real-world experience, I know the importance of evidence-based solutions that drive real results. Our strategies are grounded in research and proven through practical application, making them easy for organizations and their teams to implement and use effectively."
Who is Steven Gaffney
Steven Gaffney is the leading expert on creating Consistently High Achieving Organizations (CHAO)™ including high-achieving teams, honest communication, and change leadership.
With almost 30 years of experience, Steven Gaffney, CEO of the Steven Gaffney Company, has become the go-to person and trusted advisor for countless top leaders and executive teams from Fortune 500 companies and associations, as well as the U.S. government and military. He is also a highly regarded author and sought-after speaker.
Steven has made the complex, easy, and predictable to solve. He created Consistently High Achieving Teams (CHAT)®, Powerful Culture®, 2-hour and 18-minute Strategy™, and the legendary course, The Fish Isn’t Sick…The Water is Dirty on how to have honest, open communication and resolve issues with anyone. Whether it's a team achievement, thriving cultures, leading change, or daily innovation, his expertise makes him an authority in his field. He is one of the few experts that can guarantee results.
Thousands of people have credited Steven Gaffney’s speeches, seminars, TV and radio appearances, and books, for making immediate and lasting changes in their organizations and personal lives. He is a cancer survivor, and as a recognition of his contributions, he received the Celebration of Life Award.
Early Struggles and Inspiration It is easy to assume that Steven was born a great communicator and always had a way with people. This could not be further from the truth. By the age of 3, Steven had major speech problems. The first doctor declared him “mentally retarded” and advised enrolling him in classes for special needs. His parents decided to get a second opinion, which resulted in finding that the true issue was hearing loss from recurrent ear infections. After undergoing multiple surgeries and participating in speech therapy at Easter Seals, Steven began to get back on track and speak correctly. However, because of this delay and being a scrawny, nerdy kid, Steven didn’t connect well with people and was badly bullied.
Raised by an innovative father and a wise mother, Steven Gaffney learned the power of independent problem-solving early on. An enlightening experience occurred during his time at James Madison University: Steven discovered his fraternity acceptance was not due to genuine affinity, but rather sympathy. This revelation sparked a turning point in Steven's life. He recognized the need to address his personal struggles with relationships and social connections. Drawing upon the scientific and analytical thinking instilled by his parents, Steven applied these principles to human dynamics. His newfound perspective led to transformative personal growth, culminating in his election as fraternity president in his junior year.
This initial transformation propelled Steven to unravel more formulas for personal and professional success. Guided by his scientific and engineering ethos, he ventured into entrepreneurship, creating a company committed to resolving human relationships, team, and organizational challenges. Today, this engineering-inspired approach stands as the pillar of the Steven Gaffney Company and Steven Gaffney Worldwide, driving their mission of fostering high-achieving organizations and teams.
Testimonials
I've been a client for many years and Steven strategies have helped me throughout my career. When I learned about the Team Reboot Scaling Program (Train the Trainer), I wanted it for my organization. The Team Reboot Scaling Program is a cost-effective way to teach others within the organization (including lower level and middle management) the strategies to change the culture and to be a Consistently High Achieving Organization. Almost 300 people were trained within the organization. The biggest impact is when we lost a $200 million contract, and we used Steven's strategies to come up with 38 action plans which helped us reclaim $75 million the first year and the rest the second year.
Roger Hall
Former General Manager
Qorvo
Testimonials
"You could be bigger and better. In a rapidly growing business, having grown by 9% every year for nine years, we had to scale to support it. Steven helped our senior team develop as leaders in today’s modern, rapidly changing business world. At the end of the day, we were sacrificing time. Meetings dominated the workday. Steven exposed the problem’s root cause and we implemented his work in one fiscal quarter: effective communication. Now, meetings are routinely 30 minutes in length. With more time and team efficiency, we have more than tripled our proposal output – from 1.2 billion to 4.5 billion dollars a year, and with 10% less people than we started. We conduct more transactions more quickly, efficiently and with more confidence and authority – while doubling the output and the amount of new business we capture."
Gene Colabatistto
General Aerospace Company
President / CEO
Testimonials
Out of my 37 years of experience, I can truly say that Steven is a master in the field of honest communication. Steven’s tools, approaches, style, and flexibility has enable my group to successfully improve our communication with each other and with our customers, including the speed of communication. Now, we have a communication rhythm and use many of Steven’s approaches in our daily routines, including the “Be Them” approach which we’ve used successfully 20 times within the first 8 weeks.
Wallis Spangler
Senior Vice President, NNSA Operations and Programs
Savannah River Tritium Enterprise
Testimonials
Steven’s expertise on honest communication has been extremely valuable to my organization. His work has made my team effective, strategic, and focused allowing us to grow our business at greater than 15% each of the last two years. My team is now open and honest with each other and as a result has built trust within the group, which has increased productivity. And, Steven’s personal interaction between the leadership team has made them effective leaders. The time you spend with him is very effective.
Rick Wagner
President
Mission, Cyber & Intelligence Solutions Group
ManTech
Testimonials
"Attendees found the guidance on honest communication extremely valuable and immediately applicable to their work lives – and beyond. They loved Steven’s energy level and enthusiastic delivery. And they greatly enjoyed the brief exercises during which they got to practice the techniques Steven described. Thank you so much, Steven. Your engaging presentation was a great way to kick off our new year!"
Ilene G. Reid
Executive Director
ACC National Capital Region
Previous
Next
Testimonials
"Attendees found the guidance on honest communication extremely valuable and immediately applicable to their work lives – and beyond. They loved Steven’s energy level and enthusiastic delivery. And they greatly enjoyed the brief exercises during which they got to practice the techniques Steven described. Thank you so much, Steven. Your engaging presentation was a great way to kick off our new year!"
Ilene G. Reid
Executive Director
ACC National Capital Region
Testimonials
I've been a client for many years and Steven strategies have helped me throughout my career. When I learned about the Team Reboot Scaling Program (Train the Trainer), I wanted it for my organization. The Team Reboot Scaling Program is a cost-effective way to teach others within the organization (including lower level and middle management) the strategies to change the culture and to be a Consistently High Achieving Organization. Almost 300 people were trained within the organization. The biggest impact is when we lost a $200 million contract, and we used Steven's strategies to come up with 38 action plans which helped us reclaim $75 million the first year and the rest the second year.
Roger Hall
Formet General Manager
Qorvo
Testimonials
“Steven Gaffney has sped up our decision-making time by 5x and relieved my teams’ anxiety and stress levels with his down-to-earth and easy-to-leverage approaches. Our negotiation time has reduced by more than 75% and it no longer takes 5 weeks to make one a decision – it takes less than a day.
Peder Jungck
Vice President / General Manager
Intelligence Solutions, BAE Systems
Testimonials
"As a leader of over 2,200 employees in 50 locations worldwide, the results of The Steven Gaffney Company and their training has been some of the best work we’ve ever hired anyone to do! It has helped our team come together and work more effectively as a whole. Our employees are much more integrated than they were in the past, and are now able to overcome a lot of internal issues on their own."
Chuck Zang
Business Unit General Manager
SAIC
Testimonials
"You could be bigger and better. In a rapidly growing business, having grown by 9% every year for nine years, we had to scale to support it. Steven helped our senior team develop as leaders in today’s modern, rapidly changing business world. At the end of the day, we were sacrificing time. Meetings dominated the workday. Steven exposed the problem’s root cause and we implemented his work in one fiscal quarter: effective communication. Now, meetings are routinely 30 minutes in length. With more time and team efficiency, we have more than tripled our proposal output – from 1.2 billion to 4.5 billion dollars a year, and with 10% less people than we started. We conduct more transactions more quickly, efficiently and with more confidence and authority – while doubling the output and the amount of new business we capture."
Gene Colabatistto
General Aerospace Company
President / CEO
Gaffney In The News
See Gaffney in Action
Steven Gaffney shares tips to transform your organization and take it to the next level by helping leaders lead through change, avoid being blind-sided by issues, improve teamwork collaboration, build better relationships internally and externally, inspire people to have more open communication and get things done.
How We Help Develop Leaders and Change Culture
Staying silent about hard truths is the best way to grow misinformation and dysfunction in your organization. Telling people the truth, even hard truths, builds trust, creates connections, and strengthens teams and organizations for the long haul. We teach your leadership how to cultivate an honest, healthy culture throughout your organization.
Every Leader needs to know how to deliver the hard messages.
From understanding how to manage honest communication and developing a collaborative team mindset to learning the basics of leading through changes, these resources can help you become a better leader and team player.