Why Steven Gaffney Company?
Organizations thrive or struggle based on the strength of their teams. And at the heart of every successful organization is the most important team of all—the leadership team. At the Steven Gaffney Company, we specialize in building Consistently High Achieving Teams (CHAT)® because we know that every organization’s success is directly dependent on its ability to create and sustain high-achieving teams.
CHAT® is an intentional upgrade from what are traditionally known as “high-performing” teams. The key difference? “Performing” can easily be confused with focusing on hard work. But “achieving" is all about producing results—delivering meaningful outcomes that drive success. While a high-performing team may work hard, a high-achieving team translates that effort into measurable impact.
Similarly, CHAT® prioritizes consistency to ensure that high achievement isn’t occasional or sporadic, but rather a sustained standard. The Steven Gaffney Company has helped some of the world’s most influential organizations unlock their highest achievement potential with CHAT®. Let’s talk about how we can do the same for yours.
"As a business leader with years of real-world experience, I know the importance of evidence-based solutions that drive real results. Our strategies are grounded in research and proven through practical application, making them easy for organizations and their teams to implement and use effectively."
About Steven Gaffney
Steven Gaffney is CEO of the Steven Gaffney Company and the leading expert on creating Consistently High Achieving Teams (CHAT)®, specializing in honest communication and change leadership.
With over 30 years of experience, Steven is the go-to advisor for top leaders and executive teams across Fortune 500 companies, associations, the U.S. government, and the military. He is also a highly regarded author and sought-after speaker, known for making complex challenges simple, actionable, and predictably solvable.
Steven has pioneered transformational strategies that drive results, including:
His expertise spans team achievement, thriving workplace cultures, leading change, and daily innovation—earning him a reputation as one of the few experts who can guarantee results.
Thousands of individuals credit Steven’s speeches, seminars, media appearances, and books for making immediate and lasting changes in their organizations and personal lives. As a cancer survivor, he has a deep appreciation for resilience, and his contributions to the cancer survivor community have earned him the prestigious Celebration of Life Award.
It’s easy to assume Steven was born a natural communicator—but the reality is quite the opposite. By the age of three, he had severe speech issues. The first doctor his parents consulted recommended special education classes. However, a second opinion revealed that his struggles stemmed from hearing loss due to chronic ear infections. After multiple surgeries and extensive speech therapy, he overcame these challenges.
Despite this progress, Steven’s late start in communication made him an outsider. Scrawny and nerdy, he was frequently bullied. However, he was raised by an innovative father and a wise mother, who instilled in him a problem-solving mindset.
A defining moment came in college when Steven realized his fraternity had accepted him out of sympathy, not genuine affinity. This painful realization sparked a profound transformation. He applied scientific and analytical thinking to human relationships, unlocking patterns of social success. His newfound perspective led to deep personal growth, culminating in his election as fraternity president by his junior year.
This experience ignited a lifelong passion for cracking the code of human dynamics. Guided by an engineering mindset, Steven built a company dedicated to helping individuals, teams, and organizations achieve at the highest level. Today, this structured, results-driven approach is the foundation of the Steven Gaffney Company, empowering organizations to build Consistently High Achieving Teams (CHAT)® and unstoppable success.
Testimonials
"Attendees found the guidance on honest communication extremely valuable and immediately applicable to their work lives – and beyond. They loved Steven’s energy level and enthusiastic delivery. And they greatly enjoyed the brief exercises during which they got to practice the techniques Steven described. Thank you so much, Steven. Your engaging presentation was a great way to kick off our new year!"
Ilene G. Reid
Executive Director
ACC National Capital Region
Testimonials
I've been a client for many years and Steven strategies have helped me throughout my career. When I learned about the Team Reboot Scaling Program (Train the Trainer), I wanted it for my organization. The Team Reboot Scaling Program is a cost-effective way to teach others within the organization (including lower level and middle management) the strategies to change the culture and to be a Consistently High Achieving Organization. Almost 300 people were trained within the organization. The biggest impact is when we lost a $200 million contract, and we used Steven's strategies to come up with 38 action plans which helped us reclaim $75 million the first year and the rest the second year.
Roger Hall
Formet General Manager
Qorvo
Testimonials
“Steven Gaffney has sped up our decision-making time by 5x and relieved my teams’ anxiety and stress levels with his down-to-earth and easy-to-leverage approaches. Our negotiation time has reduced by more than 75% and it no longer takes 5 weeks to make one a decision – it takes less than a day.
Peder Jungck
Vice President / General Manager
Intelligence Solutions, BAE Systems
Testimonials
"As a leader of over 2,200 employees in 50 locations worldwide, the results of The Steven Gaffney Company and their training has been some of the best work we’ve ever hired anyone to do! It has helped our team come together and work more effectively as a whole. Our employees are much more integrated than they were in the past, and are now able to overcome a lot of internal issues on their own."
Chuck Zang
Business Unit General Manager
SAIC
Testimonials
"You could be bigger and better. In a rapidly growing business, having grown by 9% every year for nine years, we had to scale to support it. Steven helped our senior team develop as leaders in today’s modern, rapidly changing business world. At the end of the day, we were sacrificing time. Meetings dominated the workday. Steven exposed the problem’s root cause and we implemented his work in one fiscal quarter: effective communication. Now, meetings are routinely 30 minutes in length. With more time and team efficiency, we have more than tripled our proposal output – from 1.2 billion to 4.5 billion dollars a year, and with 10% less people than we started. We conduct more transactions more quickly, efficiently and with more confidence and authority – while doubling the output and the amount of new business we capture."
Gene Colabatistto
General Aerospace Company
President / CEO
Gaffney In The News
See Gaffney in Action
Steven Gaffney shares tips to transform your organization and take it to the next level by helping leaders lead through change, avoid being blind-sided by issues, improve teamwork collaboration, build better relationships internally and externally, inspire people to have more open communication and get things done.
How We Help Develop Leaders and Change Culture
Staying silent about hard truths is the best way to grow misinformation and dysfunction in your organization. Telling people the truth, even hard truths, builds trust, creates connections, and strengthens teams and organizations for the long haul. We teach your leadership how to cultivate an honest, healthy culture throughout your organization.
Every Leader needs to know how to deliver the hard messages.
From understanding how to manage honest communication and developing a collaborative team mindset to learning the basics of leading through changes, these resources can help you become a better leader and team player.
