After working with sales leaders for over 20 years, I’ve discovered that more honest communication is the key to consistently achieving higher sales performance. Even
Resources
We teach your trouble teams to communicate and problem-solve together.
Steven Gaffney Blogs
Most advice about customer service is all about what to say and how to say it. But the number one problem in customer service today
Every sales leader wants a team that adapts quickly to change, with dynamic collaboration and consistent top performance. But most sales teams are held back
We’re about to get pummeled by a giant wave of retention problems—a great retention tsunami with the power to destroy your bottom line. In the
Ambiguity. We have all confronted it at some point in our careers. Matrix organizations, multiple bosses, dotted- and solid-line reporting, internal and external customers, budget
Learn about the blindspots businesses face and how to create excellent customer relationships without being too customer-focused.
Steven Gaffney Videos
The Value of Honesty in the Workplace
Steven Gaffney shares tips to transform your organization and take it to the next level by helping leaders lead through change.
How to Get Anyone to Be Honest
Steven Gaffney shares tips to make people trust you and communicate openly and honestly.
Model the Behavior We Seek in Others
Set the example. This video discusses an important law that you need to be aware of!
Assessments
Discover Your Path to Success with Our Assessments
Evaluate your organization’s current situation and identify areas for improvement with our easy-to-use innovation assessments. Choose from honest communication, a team health calculator, and powerful assessments to unlock your full potential. Get actionable recommendations to take your organization to the next level. Start your path to success today with our innovation assessments!
Every Leader needs to know how to deliver the hard messages.
From understanding how to manage honest communication and developing a collaborative team mindset to learning the basics of leading through changes, these resources can help you become a better leader and team player.
Common mistake sale leaders make & what to do about it.
In publishing and graphic design, Lorem ipsum is a placeholder text commonly used to .
Common mistake sale leaders make & what to do about it.
In publishing and graphic design, Lorem ipsum is a placeholder text commonly used to .
Common mistake sale leaders make & what to do about it.
In publishing and graphic design, Lorem ipsum is a placeholder text commonly used to .
